975 East New Circle Road, Lexington, KY 40505

Automotive Service Advisor

Generous Pay Plan + Great Benefits

At least 1 Year of Experience Preferred

Walk-in Applicants are Welcome!

Our commitment to service and community has helped Paul Miller Motor Company achieve more than 70 years of success, and has positioned the company to continue to grow, innovate, and build more relationships in the years and decades ahead.

Paul Miller Ford needs to hire a Service Advisor / Writer to start immediately. We are one of the leading dealerships in the area and are adding to our teams of Service Advisors to meet customer demand in our service centers. Our ideal candidates will have a great attitude, people skills and work ethic.

We offer:

• Generous pay plan
• Medical, dental, vision, and life insurance
• 401(k) plan
• Paid time off and vacation
• Growth opportunities
• Paid training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Flexible work schedule
• Discounts on products and services
• State-of-the-art facility!

Responsibilities – Service Advisor:

• Schedule appointments with customers
• Greet customers and make them feel welcome!
• Advise customers on necessary/suggested services and costs; advise of any current special promotions available
• Work with customer and technician to identify required services using vehicle’s service history
• Compute cost of replacement parts and labor
• Address customer’s questions and needs promptly and professionally
• Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled
• Review results of customer satisfaction surveys with service manager
• Meet the dealership’s standards for repair order production

Qualifications/Requirements – Service Advisor:

• At least 1 year of Service Advisor and/or dealership experience preferred
• Ford experience is a plus!
• A ‘People Person’ with excellent communication skills
• Valid in-state driver’s license
• High school diploma or equivalent preferred
• Professional personal appearance
• Please upload your resume, Completing the online assessment will grant you priority consideration!
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screening.