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Supply Chain Supervisor

Valvoline Instant Oil Change

This is a Full-time position in Lexington, KY posted May 4, 2022.

Why Valvoline?

We ve been in the car business for more than 150 years, starting with the invention of the world s first motor oil. Today, we re a global leader in automotive services and lubricants, driven every day by a people-centered focus on innovation and service excellence.

As we often say, it starts with all of our people and that s where you come in. We re looking for humble, hungry and smart people to help us power the future of mobility. If you re looking for a collaborative and flexible work environment that invests in your growth and success, you ve come to the right place.

Careers for the Driven

Valvoline has a rewarding opportunity as a Supply Chain Supervisor. We whole-heartedly adopt a never idle’ mindset. We also know that outstanding service begins and ends with our employees. So, we re looking for good people to join our team. You bring your skills, talents, and drive. We will give you a great place to work, a competitive salary and benefits, and the resources and support to develop and advance within our global company.

How You ll Make an Impact

In this role, you will supervise a group that monitors the performance of Valvoline s Supply Chain to provide complete and on-time service to our customers and empower the team members to build strong relationships with our distributors to provide exceptional service to those customers. You will continuously improve the case process by modifying case fields, developing documentation for case resolution and root cause analysis. In the role, you would be responsible for:

  • Serving as the escalation point for inquiries that can’t be resolved by Tier II resources.
  • Working Tier II cases as case load requires.
  • Enhancing case reporting process by developing metrics and providing monthly updates to the business.
  • Ensuring Tier II case documentation is up-to-date and creating/enhancing documentation as business needs evolve and using documentation to train Tier II resources.
  • Monitoring cases in real time to connect with supply chain resources to resolve issues and communicate impact across the organization.
  • Continuously improving the case entry process by partnering with teams that influence or are impacted by it.
  • Monitoring case flow to ensure optimal use of resources.
  • Identifying opportunities for improvement and creating an action plan for adjusting.
  • Other duties and responsibilities as determined by Valvoline from time to time in its sole discretion.

What You ll Need

  • Bachelor’s Degree or equivalent work experience

  • Minimum of three years’ Supply Chain experience
  • Strong relationship with Commercial teams and customers
  • Knowledge of ERP Systems
  • Experience in data analysis

  • Process documentation experience

  • Proficient in Microsoft Office Suite

  • Ability to work cross-functionally

  • Excellent verbal and written communication skills

  • Self-directed, good time management skills

  • Experience with optimization of processes through continuous improvement

  • Must be customer-focused

  • Ability to create and enhance processes

  • SAP experience

  • Must be authorized to work in the U.S.

Benefits That Drive Themselves

  • Health insurance plans (medical, dental, vision)
  • HSA and flexible spending accounts
  • 401(k)
  • Incentive opportunity*
  • Life insurance
  • Short and long-term disability insurance
  • Paid vacation and holidays*
  • Employee Assistance Program
  • Employee discounts
  • Tuition reimbursement*
  • Adoption assistance*

*Terms and conditions apply, and benefits may differ depending on position.

Females and minorities encouraged to apply.

Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Are you good at what you do? Join us.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email …@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Associated topics: business, cost efficient, industrial engineer, manufacturing engineer, methods engineer, project, sap, supply, supply chain