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Operations Manager


This is a Full-time position in Lexington, KY posted November 28, 2021.

Operations Manager

Housewarmings is a market leader in Outdoor Living, BBQ, and Fireplace retail in the Lexington/Bluegrass area.

We are one of the largest Big Green Egg dealer in the State of KY.

The Ultimate BBQ store for all grill lovers.We carry the biggestcollection of Outdoor kitchens, grills, patio furniture, gas and woodburning fireplaces, indoor and outdoor accessories and much more.

Our model is to offer the best available products in each category and “Wow” the customer with excellence in all aspects of retail services.

At Housewarmings, we owe our success to the efficiency of our organizational processes.

To help maintain and grow this standard, we’re seeking an experienced operations manager to oversee daily activities.

As an ideal candidate, you’ll have a sharp business mind and proven success managing multiple departments toward maximum productivity.

You’ll be highly skilled in human resources, finance, and IT management.

Additionally, you’ll display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your team.

Your ultimate responsibility is to increase operational efficiency in the Service/Warehouse department.

Objectives of this Role

-Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization

-Develop, implement, and maintain quality assurance protocols

-Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity

-Actively pursue strategic and operational objectives

-Ensure operational activities remain on time and within a defined budget

-Track staffing requirements, hiring new employees as needed

-Oversee accounts payable and accounts receivable departments

Daily and Monthly Responsibilities

-Lead, motivate, and support a team within a time-sensitive and demanding environment, including setup and implementation of career development plans for all direct reports and problem resolution

-Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service

-Partner with cross-functional support teams in improving the proprietary tools and systems

-Oversee materials and inventory management

-Conduct budget reviews and report cost plans to upper management

Skills and Qualifications

-2+ years proven experience in an operations management position

-Strong budget development and oversight skills

-Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service

-Highly trained in conflict management and business negotiation processes

-Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)

We are an equal employment opportunity company with a drug free work place.

In addition to our competitive wages and benefits, we provide the opportunity to become an integral part of the continued growth of our organization and the opportunity for career growth.

No phone calls please.

Job Type: Full-time

Pay: $45,000.00
– $52,000.00 per year

401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
8 hour shift
Monday to Friday
Weekend availability
COVID-19 considerations:
All new hires are required to be vaccinated for COVID.

Bachelor’s (Preferred)
Work Location: One location