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Division Director, Business Process Improvement

Airgas Incorporated

This is a Contract position in Lexington, KY posted May 10, 2022.

Position Title: Division Director, Business Process Improvement
•Independence, OH
•Hybrid work environment
– remote/in-office
•Minimal travelHow will you CONTRIBUTE and GROW?The Director
– Business Process Excellence is responsible for promoting a business process excellence culture by identifying, developing and directing program initiatives focused on process improvement solutions in support of Airgas Field and Business Support Center (“BSC”) operations.

The role requires the individual to view all processes in a complete business cycle context and have the organizational perspective necessary to gain buy-in from all stakeholders in deploying the recommended solution.

Apply their understanding of Airgas business process/procedures and SAP functionality to develop solutions and identify and investigate other technology based tools.

The Director will analyze, design, test, implement, and train to defined or redefined business processes, which will enable Airgas to achieve its business goals and maximize customer service.The Director will work effectively with management and associates across the Airgas organization, including Regional Companies, BSCs, and Corporate.

The Director will closely interact with the Corporate Financial Operations team on Company-wide process improvement initiatives, helping to develop solutions, leading cross-functional process teams with an overall focus on improving efficiency and effectiveness, internal controls, customer service and EBITDA performance.In particular, you will:
•Work effectively with process/functional leaders to identify and develop business process improvement opportunities as part of Company-wide initiatives, the annual planning/budgeting process and on an on
– going basis.
•Draft business case justification working with key stakeholders for presentation to management.
•Manage and lead all phases of the process improvement project life cycle including: project initiation, project development, project implementation (“as-is” and “to-be” business process maps), development and testing plans, end-user training and creation of a plan to sustain the process improvement following accepted project management practices for controlling the project costs and deliverables.
•Conduct workshops with Subject Matter Experts to identify process issues and map/redesign processes flows.
•Communicate project status to all relevant stakeholders in timely manner, escalating issues to management as may be required.
•Establish process metrics and measures through the process design, implementation and post implementation phase to ensure improvements deliver desired results and appropriate remediation actions can be identified and acted on quickly.
•Benchmark process activities against other Divisional/Regional Company/BSC entities and/or outside entities to identify potential best practice opportunities.
•Coach peers, leaders, and process focus teams on how to drive transformational change.
•Work effectively across business and functional units to communicate and educate employees on improvement philosophies and methods, while providing expert guidance in applying improvement principles.
•Demonstrate financial acumen and ability to develop compelling business cases supporting recommended opportunities.
•Act as lead for Division acquisition integrations, ensuring effective process and system integrations.
•Develop staff through goal-setting, performance evaluations, feedback, and on-going performance coaching to ensure activities are performed within department and Company policy.
•The above job functions are illustrative of the duties and responsibilities associated with this position and are not intended to be all inclusive.

Employee may perform other related duties to meet the ongoing needs of the organization.Qualifications:Are you a MATCH?

•Bachelors degree required.
•5 years of progressive professional experience including business process improvement/quality management experience.
•Comprehensive understanding of efficiency principles such as Lean/Six Sigma; Black belt preferred.
•Skilled in Google and/or MS Office applications and demonstrated ability to utilize financial applications within ERP software (i.e.

SAP, Oracle).Experience with SQL is preferred.Additional Skills:
•Experience successfully leveraging business analytics to inform decisions.
•Excellent systematic, analytical, and creative problem solving skills with the ability to make independent decisions based on investigation and judgment as well as ability to discern when to escalate issues.
•Comfortable with out of the box thinking and challenging status quo.
•Strong ability to partner across a complex, decentralized organization and influence outcomes at all levels.
•Ability to communicate and deliver presentations with impact.
•Ability to manage multiple priorities and juggle between divisional, local and corporate management and demands.

Demonstrate agility and flexibility in navigating in region, division, and corporate as well as remote organizational organization model.
•Ability to analyze and disseminate large amounts of data.
•Exhibits customer focused behavior such as building positive relationship management and strives to understand customers needs, both internal and external.
•Ability to deal with difficult situations in a diplomatic and professional manner.
•Excellent oral and written communication and interpersonal skills.

Ability to adjust communication method based on customer situation.
•Experience integrating new technologies into day-to-day operations.
•Visionary, creativity and a quality mindset.
•Excellent interpersonal skills and demonstrated ability to work successfully in a team atmosphere.
•Effectively present information, provide training, and respond to questions from groups in a business setting.
•Effectively coach and mentor in a one-to-one environment, in-person and remotely.
•Other duties and projects as assigned.
•May require minimal travel
•Lives by Airgas safety programs, OSHA, and all related rules, regulations, procedures which are applicable to this positions responsibilities.About AirgasAirgas, an Air Liquide company, is a leading U.S.

supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S.

suppliers of safety products.Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation.

Airgas associates are empowered to share ideas, take initiative and make decisions.Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for Industry and Health.

Air Liquide is present in 78 countries with approximately 64,500 associates globally.

Join us for a stimulating experience: youll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment.Your differences enhance our performanceAt Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic.

We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.EOE AA M/F/Vet/DisabilityQualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability