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Director of Projects

University of Kentucky Federal Credit Union

This is a Full-time position in Lexington, KY posted November 21, 2021.

Job Details

Job Location
Corporate Offices
– Lexington, KY
Position Type
Full Time
Education Level
4 Year Degree
  Job Category


UKFCU is an equal employment opportunity employer and is committed to providing employment opportunities to minorities, females, veterans, and disabled individuals.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

UKFCU invites you to review the current “EEO Is the Law” poster as part of the application process.

A link to the most current posters is .

Please also see the 2015 Supplemental EEO Poster .
Applications are only accepted through our online application system.

However, if you need assistance with any part of the application process or are unable to apply online because of a medical condition or disability and need an accommodation, please contact to let us know the nature of your request.

Please note, UKFCU accepts only employment applications that are complete and received by the Office of Human Resources by the specified deadline for each opening.


Title:  Director of Projects

Department: Projects

Reports to: Vice President of IT and Projects

FLSA: Exempt

Job Grade: 16

Job Purpose: The Director of Projects is responsible for the management of all stages and types of complex project initiatives from proposal and requirements definition to project planning and implementation.

A major role of this position is to provide a proactive interface between the internal customers and any internal or external resources necessary to ensure effective definition of and delivery of business requirements.

Essential Job Results:

As the primary point of contact for the project portfolio, manage the resources necessary to lead the design, development and delivery of effective business applications for the Credit Union.
Working with the Directors of all areas of the credit union, evaluate requests for new projects to determine the viability of projects based on established metrics.

Measure success of projects by determining ROI for each projects.

Ensuring post project reviews are completed for each project.
Establish and monitor scope, goals and deliverables, timelines, milestones, project costs, and change requests.

Effectively communicate status of all projects to all stakeholders.

Manage projects through the entire lifecycle.
Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
Develop and deliver progress reports, proposals, requirements documentation, and presentations.
Lead design sessions and review sessions with technical and business staff, including all levels of management.

Identify and manage project dependencies and critical path.
Ensure that all testing and training are successfully completed and documented prior to go-live date.
Coordinate efforts with the Systems Program Manager and Project Team to identify appropriate projects for implementing changes to processes and procedures in order to improve efficiencies in all operations and applications.
Manage multiple, parallel projects using established, proven formal project management techniques.
Determine resources necessary for each project based on requirements, including individual project leads, team members, technical and financial resources.
Regularly meet with and coach project leads in order to maintain project timelines and target go-live dates.
Own and improve on the project management tools for demand management, resource management and work plan collaboration and dashboard reporting.

Maintains staff by recruiting, selecting, orienting and training employees, maintaining a safe and secure work environment, and developing personal growth opportunities.
Mentors staff by providing individual guidance and technical expertise.
Accomplishes staff job results and departmental goals by coaching, counseling and disciplining employees; communicating job expectations; effectively scheduling staff to meet the credit union’s needs; planning, monitoring and appraising job results; conducting training; initiating, coordinating, implementing and enforcing systems, policies and procedures; and keeping supervisor updated on issues on a regular basis.
Completes operations by developing schedules; assigning and monitoring work; gathering resources; implementing productivity standards; resolving operations problems; maintaining reference manuals; implementing new procedures; keeping supervisor informed of problems and solutions.
Maintains department policies and procedures by assessing practices, identifying strengths and weaknesses, and recommending changes to the supervisor.
Maintains operations by initiating, recommending, coordinating and enforcing operational and personnel policies and procedures; and coordinating, developing and maintaining comprehensive procedures for each position in the operational area of responsibility.
Manages diversity in the workplace by understanding, supporting and practicing equal employment opportunity regulations and participating in all mandatory training regarding this and related topics.

Maintains member and employee confidence and protects operations by keeping information confidential and sharing on a business-related as-needed basis only.
Engages in problem resolution by clarifying the member’s and/or employee’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution; and keeping the supervisor informed of problems and solutions.
Complies with UKFCU policies and procedures by enforcing and adhering to internal UKFCU procedures and board-established policies.
Complies with federal, state and local regulations and legal requirements by enforcing and adhering to requirements.
Maintains professional and technical knowledge by maintaining an awareness of competitors’ rates and terms, industry trends and technology; attending staff meetings; identifying opportunities to attend seminars that enhance skills and maintain knowledge of new products that could assist in improving operational effectiveness; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; and participating in professional societies.
Contributes to a team effort by accomplishing corporate and individual goals and other related results as needed.


Professionalism in all communications.
Commitment to the Credit Union movement and philosophy.
Integrity in all actions.
Ability to identify the needs of the member and provide services to meet those needs.
Accountability to established metrics and performance goals.

Bachelor’s degree or equivalent experience in Business Administration, Information Technology or related field
Five to eight years of project management experience
PMP certification preferred
Knowledgeable in the practice of Agile techniques preferred
Demonstrated leadership skills
Strong organizational, analytical, and problem-solving skills
Advanced knowledge of project management
Excellent written and verbal communication skills


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.

The employee frequently is required to walk and stand.

The employee is occasionally required to stoop, kneel, crouch, or crawl.

The employee must occasionally lift

and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


The work environment characteristics described here are representative of those an employee encounters while performing the