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New

Branch Manager

Kaman Distribution

This is a Full-time position in Lexington, KY posted January 15, 2022.

Overview

We are seeking a dynamic and experienced Branch Manager to join our team in Lexington, KY.

As a Branch Manager you will be responsible for directing and managing all operational aspects of an assigned business including profitability and growth, sales, customer service, and warehouse functions. This role will report to the District Manager. 

Kaman Fluid Power, a business unit of Kaman Distribution Group, is a leading provider of fluid power, motion control, electro-mechanical, robotics, machine safety, lubrication and process products and highly engineered systems and components for precision hydraulic and pneumatic applications. We are committed to providing our customers with the right solutions, focusing on their needs, and exceeding their expectations. Our people are the foundation of our success. The key to sustaining our competitive advantage is by investing in the development of our employees, driving innovation, and providing solutions for a better tomorrow.

Essential Duties and Responsibilities

Primary Responsibilities:

  • Carries responsibility for the profit and loss statement (P&L) and controllable assets
  • Develop and manage sales activity and strategies, account assignment and territory management
  • Identify and recommend actions to maximize sales, increase margins, and drive operational efficiencies
  • Hire, train and develop high performing team
  • Proactively identify and recommend training opportunities to build sales expertise and product knowledge
  • Lead change management
  • Determine performance expectations and prepare annual performance reviews for all direct reports, along with assuring performance reviews, including detailed objectives for each year
  • Conduct quarterly reviews for all new hires, transfers and promotions during the first year in new position
  • Lead by example to build a product relationship with all Kaman Distribution employees through positive teamwork
  • Responsible for overall facility management

Secondary Responsibilities

Manage Sales Territory:

  • Responsible for full oversight of a sales territory in support of the assigned Parker Stores. Directs and assists the sales team in developing current customer base and establishes new customers. Promotes product initiatives, and services by making regular sales calls. Handles customer’s on-site problems (applications, design improvements, and product recommendations).
  • Grows profitable market share by presenting value-added services. Keeps current with information of competitive products, customers’ machinery and process. Updates customers on new products.
  • Determine customer requirements and expectations in order to suggest specific products and solutions, suggesting alternate products based on cost, availability or specifications.
  • Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability.
  • Visits local customers to provide delivery and inventory management services as an outreach of the Parker Store. This includes cleaning and organizing of customer inventory, establishing stocking levels, presenting fulfillment quotes to customers and entering transaction into operating system.

Customer Service:

  • Oversee generation of new and repeat sale of Parker products
  • Ensure customer requirements and expectations are being full filed at by counter personnel.
  • Ensure successful implementation of customer programs and initiatives
  • Resolves complaints and answers questions of customers regarding service and procedures.
  • Reviews work of team (e.g. orders, quotes, reports etc.) for accuracy, content (up-selling, cross-selling etc.) and coach employees on procedures.
  • Maintain profession appearance of store interior and exterior.
  • Assist in training of customers on products and equipment.

Warehouse:

  • Prioritize, schedule and expedite work orders and communicate the information to team members at the beginning of each day and throughout the day. Ensure inventory, components and consumables are available for the work to be performed.
  • Leverage resources and coordinate with staff to ensure work is appropriately distributed in order to meet our shipping commitments. Ensure all orders are of the highest quality and completed on-time.  Follow-up throughout the date to determine if additional resources are necessary to meet the delivery deadline in advance.
  • Oversee all Inventory Management activities as needed including: cycle counting, bin programs, general inventory maintenance and annual physical inventory.
  • Oversee all hose department assembly processes to ensure quality.
  • Maintain warehouse equipment to ensure operator safety. Arrange for immediate repair of any production equipment requiring service. 

Qualifications

Education: 

  • Technical Associate or Bachelor’s Degree preferred. High school diploma (GED) required.

Experience:

  • Minimum of 3 years working in distribution

License/Certificates:

  • Valid Driver’s License, Forklift Certification

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 75 pounds, and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision.

Benefits and Company Overview

Our comprehensive compensation package and benefit program includes: 

  • Your choice of medical insurance providers and plans, Dental insurance, and Flexible spending accounts
  • Company matching 401(k) with a great vesting schedule
  • Company paid Life (family) & STD insurances, Vacation, Holiday & Sick time
  • 100% tax-free tuition reimbursement 

Kaman Distribution Group is comprised of three business units: Kaman Automation, Kaman Fluid Power, and Kaman Industrial Technologies. We offer more than four million items including bearings, mechanical power transmission, electrical and automation, material handling, motion control, fluid power and MRO supplies to customers in virtually every industry. Additionally, we provide engineering, design, and support for automation, electrical, linear, hydraulic and pneumatic systems as well as belting and rubber fabrication, customized mechanical services, hose assemblies, repair, fluid analysis, and motor management. Offering products and solutions from more than 220 locations, our people are the foundation of our success. We recognize that our ability to sustain our competitive advantage rests among our talent. #KDG #KFP #KIT #KAI