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Assistant Store Manager – Service

Big Lots

This is a Full-time position in Lexington, KY posted April 29, 2021.

Primarily responsible for all customer service, cashiering, and recovery-related functions and is accountable for customer service and operational standards within the store.

Leads, directs, and actively participates in all customer-facing and service aspects of the store, including the support of front-end operations, and is responsible for the customer service and associate recognition programs.

Responsible for associate staffing, training and development.

When serving as the Manager on Duty, leads and provides direction to store associates performing all cashiering, customer service, recovery, and furniture-related activities on the sales floor.

Works collaboratively with store leadership to drive overall store performance.