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Assistant Food and Beverage Manager-Marriott

Lexington Marriott City Center

This is a Full-time position in Lexington, KY posted November 28, 2021.

Job Summary

Entry level management position that assists in the daily operations of the Lexington Marriott City Center Hotels.

Position assists with menu planning, maintains sanitation standards, assists servers and hosts on the floor during peak meal periods and supervises the restaurant and bar, where applicable.

Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget.

Accountable to ensure standards and legal obligations are followed.

Core Work Activities

Assisting in Management of Restaurant Team
Handles employee questions and concerns.

Monitors employees to ensure performance expectations are met.

Provides feedback to employees based on observation of service behaviors.

Assists in supervising daily shift operations.

Supervises restaurant and all related areas in the absence of the Food and Beverage Outlets Manager

Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.
Conducting Day-to-Day Restaurant Operations
Ensures all employees have proper supplies, equipment and uniforms.

Communicates to Chef and Food and Beverage Outlets Manager any issues regarding food quality and service levels.

Assists in ensuring compliance with all restaurant policies, standards and procedures.

Monitors alcohol beverage service in compliance with local laws.

Assists in achieving or exceeding budgeted goals.

Performs all duties of restaurant employees and related departments as necessary.

Opens and closes restaurant shifts.
Providing Exceptional Customer Service
Interacts with guests to obtain feedback on product quality and service levels.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Encourages employees to provide excellent customer service within guidelines.

Handles guest problems and complaints, seeking assistance from supervisor as necessary.

Strives to improve service performance.

Sets a positive example for guest relations.

Assists in the review of comment cards and guest satisfaction results with employees.
Additional Responsibilities
Provides information to supervisors, co-workers, and team by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Assists servers and hosts on the floor during meal periods and high demand times.

Recognizes good quality products and presentations.

Supervises daily shift operations in absence of Food and Beverage Outlets Manager.

Oversees the financial aspects of the department including purchasing and payment of invoices.
Performs other duties as assigned and needed.

Job Type: Full-time

Pay: $1.00 per year

Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Physical Setting:
Casual dining restaurant
Schedule:
10 hour shift
8 hour shift
Day shift
Monday to Friday
Night shift
Weekend availability
Work Location: One location