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Patient AR & Collection Specialist

Extremity Healthcare, Inc.

This is a Contract position in Lexington, KY posted January 13, 2022.

Role and Responsibilities Under the direction of the Patient AR Manager, The Patient AR Specialist is responsible for collecting cash on Patient Due receivables.

Duties include monitoring and working to collect from patients on accounts after insurance resolution.

This role provides collections expertise to ensure non-paid patient accounts are worked in an efficient and productive manner.

This may include but is not limited to: Monitor accounts on a daily basis Identify outstanding account receivables Investigate historical data for debts and bills Take actions in order to encourage timely payments Process payments and refunds Resolve billing issues Resolve customer credit issues Contact clients and discuss their overdue payments Update account status records Prepare and present reports on collection activities and progress Researches and analyzes denial data and coordinate denial recovery responsibilities.

Keep abreast of all organizational changes and business developments Qualifications and Education Requirements High School Diploma or GED required 3-5 years of experience working within a physician or billing office required Understanding of medical terminology Proven track record of cash collections associated a Collection Specialist or similar role Excellent written and verbal skills as well as outstanding interpersonal skills Knowledge of patient confidentiality and HIPAA regulations required.

Understanding of CPT, ICD9, ICD10, HCPCS codes Able to work independently and as a team player Organized; sets priorities; meet deadlines Problem Solving Ability to effectively and efficiently identify, analyze and resolve complex and/or unusual issues with minimal management direction Preferred Skills Knowledge of eClinicalWorks Proficient in Microsoft Word and Excel College Degree or some Post-Secondary education preferred