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Front Desk Associate

Fairfield Inn & Suites by Marriott Lexington East / I-75

This is a Part-time position in Lexington, KY posted November 22, 2021.

The Fairfield Inn & Suites Lexington East / I-75 an immediate opening for a Part Time Front Desk Agent..

Ideal candidates must have flexible availability, excellent customer service skills, great attention to detail, and a desire to ensure an extraordinary guest experience.

Open Weekend availability is required.

Primary Responsibilities Efficient and timely execution of the shift checklists.

Serves as a primary point of contact for guests to provide services such as check in, check out, assistance making reservations, room issues or requests, or any other task requested by the guest.

Follows proper billing and cash handling procedures.

Displays high level competency in the property management systems.

Interacts with guests in a manner that is professional, ethical, and customer service driven.

Follows the proper work environment procedures.

Provides professional and thorough communication (via email, property management system or verbal) to ensure guest satisfaction.

Provides excellent concierge services to guests by having a high level of knowledge of dining and recreational opportunities in the surrounding areas.

Answer all phones in a professional and courteous manner as well as other job duties as requested.

All applicants will be required to submit to a background check prior to employment.

Fairfield Inn & Suites Lexington East / I75 is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Fairfield Inn & Suites by Marriott does not discriminate on the basis of disability, veteran status or any other basis protected under federal, KY or local laws.

Job Type: Part-time

Pay: $10.00
– $14.00 per hour

Benefits:
Employee discount
Flexible schedule
Paid time off
Schedule:
8 hour shift
Day shift
Holidays
Monday to Friday
Night shift
On call
Overtime
Weekend availability
Education:
High school or equivalent (Preferred)
Experience:
Hotel Experience: 1 year (Preferred)
Front Desk: 1 year (Preferred)
Work Location: One location