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Compliance Specialist

Transit Authority Of Lexington Faye

This is a Full-time position in Lexington, KY posted June 19, 2021.

Job DetailsLevelEntryJob LocationLextran
– Lexington, KYRemote TypeN/APosition TypeFull TimeEducation Level4 Year DegreeSalary RangeUndisclosedTravel PercentageNegligibleJob ShiftAnyJob CategoryGovernmentAbout the JobThe primary responsibility of the Compliance Specialist is to support senior staff in assuring Lextran’s compliance with federal legislation including Title VI of the Civil Rights Act and the Americans with Disabilities Act.

The Compliance Specialist will be responsible for auditing, monitoring, tracking, and reporting of issues related to federal, state, and local regulations.

ESSENTIAL FUNCTIONS OF THE JOB Coordinates and supports activities associated with Lextran’s public transit programs to ensure that no person, on the grounds of any protected class, is excluded from participating in, or denied the benefits of, or subject to discrimination under any program or activity; and to ensure that no qualified individual with a disability, on the basis of disability, is excluded from participation in, or be denied the benefits of, any service, program, or activity Collaborates internally with Lextran staff to ensure that transit services are distributed in an equitable manner, including Title VI, environmental justice, and Limited English Proficiency requirements Monitors and ensures that all external documents and materials are formatted for accessibility and language needs in the community Serves as the ADA Officer Conducts community outreach in efforts to ensure that Lextran’s commitment to accessibility, equity, diversity and inclusion is achieved through its plans and services Monitors, investigates, and resolves complaints and customer feedback; including complaints that a person(s) was denied benefits of, excluded from participation in, or subject to discrimination on the grounds of any protected class; evaluates, analyzes, and approves or denies passenger requests for reasonable modification Supports analysis and review of fixed-route performance and collects performance data, including customer comments, related to Title VI, Americans with Disabilities Act, Environmental Justice, and Limited English Proficiency requirements Collects and monitors agency data associated with the Equal Employment Opportunity program Supports analysis and review of paratransit contract requirements by managing contractor’s performance and collects performance data Maintains customer service related to ADA and Title VI complaints and allegations and resolves matters in a timely manner Assists in the creation, submission and implementation of Lextran plans as follows: Title VI Plan, Coordinated Human Services Plan, and Equal Employment Opportunity Program and Plan OTHER DUTIES AND RESPONSIBILITIES OF THE JOB Researches and applies knowledge of federal, state, local and corporate regulations and policies as well as contractual performance standards to all aspects of contract management, performance standards customer service, and service delivery.

Prepares reports and feedback to senior staff and contractors, as directed Supports Lextran’s efforts to improve accessibility, equity, diversity and inclusion Qualifications and Key SkillsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Excellent written and verbal communication Effective in coordinating activities between multiple departments Maintains strict confidentiality of sensitive records and information Ability to analyze and communicate data Exercises sound judgment Ability to work with little supervision Ability to read and evaluate regulations, ordinances, and legislation Ability to prioritize multiple tasks, projects and demands Strong attention to detail and accuracy while meeting critical deadlines Ability to maintain accurate records and files Knowledge of the ADA and other federal programs is preferred EDUCATION AND EXPERIENCE REQUIREMENTS Bachelor’s Degree in a related field such as public administration, law, transportation, business administration, etc.

from a four-year college or university preferred.

Three (3) to five (5) years of experience related to compliance, equity, equality, and social and environmental justice preferred.

Or an equivalent combination of education and experience.

PHYSICAL REQUIREMENTS ESSENTIAL TO PERFORM THE DUTIES OF THE JOB Frequently communicates with personnel, visitors, and customers.

Frequently remains in a sitting position at a desk.

Frequently uses the computer with fingers and hands.

Frequently works in a well-lit, tempered room.

Occasionally exposed to outside elements when traveling for business.