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Accounts Receivable Associate


This is a Full-time position in Lexington, KY posted April 29, 2021.

Aramark (NYSE: ARMK) proudly serves the worlds leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world.

Our 280,000 team members deliver innovative experiences and services in food, facilities management and uniforms to millions of people every day.

We strive to create a better world by making a positive impact on people and the planet, including commitments to engage our employees; empower healthy consumers; build local communities; source ethically, inclusively and responsibly; operate efficiently; and reduce waste.

Aramark is recognized as a Best Place to Work by the Human Rights Campaign (LGBTQ), DiversityInc, Black Enterprise and the Disability Equality Index.

Learn more at or connect with us on Facebook and Twitter.

Shift is 10:30 AM
– 7:00 PM Monday-Friday

The Accounts Receivable Associate is responsible for

Communicates via phone conversations, email and letters with customers concerning status of invoice payments.

Follows up on collection calls with customers (external and internal).

Works with customers and field operations in a proactive manner to resolve discrepancies.

Resolves all overdue account balances.

Performs day-to-day activities that ensure effective account management of assigned collection accounts.

Reviews open A/R for all assigned accounts and prioritize collection activities to maximize cash collections.

Interfaces with Sales, Operations and Finance departments to resolve billing, collection and credit issues.

Establishes strong working relationships with field team to support collections efforts.

Monitors changes in customer financial status and payment patterns.

Audits and maintains customer accounts to make sure terms are accurate and customer profiles have current information.

Reviews assigned accounts to maintain accuracy.

Reviews account status using current and historical invoicing and payment activity analysis.

Communicates to cash operations regarding cash application specialist to research and reconciles misapplied or payment issues.

Ability to develop and maintain a positive working relationship with others.

Supports and participates in the Company’s quality standards with a continuous focus on customer service.

Performs other duties as assigned or requested.

High level of organizational skills, integrity and accuracy.

Strong communication skills both written and verbal.

Strong attention to detail, analytical and problem solving skills.

Good interpersonal skills working with internal and external customers.

Demonstrated excellent customer service skills.

Proficient in Microsoft Office Suite (Word and Excel).

Knowledge of Oracle.

The ability to prioritize workload and meet tight deadlines.

Must be a self-starter, able to work independently as well as be part of a team.

A High school diploma or equivalent is required.

Two plus years of credit and collections experience is preferred but not required.

Oracle Cloud Financial application preferred.