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New

Remote Research Interviewer

Headway Workforce Solutions

This is a Full-time position in Lexington, KY posted November 24, 2021.

On behalf of our client, Headway Workforce Solutions is currently seeking Remote Research Interviewers .

As a Research Interviewer, you will support the Ohio Behavioral Risk Factor Surveillance System by conducting scripted interviews by telephone amongst respondents in the state of Ohio.

The compensation for this position is $11.50 per hour.

Responsibilities of a Research Interviewer:
Follow project specifications

Conduct telephonic, computer-based interviews with a high degree of accuracy and integrity

Exercise courtesy and professionalism to all respondents.

Maintain confidentiality of all collected data

Strong computer, interpersonal, and typing skills

Other duties as assigned by manager
Qualifications & Requirements:
H.S.

Diploma plus 4 years of experience

Possesses a complete understanding of the general requirements of CATI (Computer Assisted Telephone Interviewing) Data collection practices

The ability to speak with respondents using a headset and a keyboard or mouse to record responses

Exceptional reading, verbal, and listening skills with the ability to multi-task

Good working knowledge of computers

Strong typing skills

Positive and self-motivated demeanor

This position requires candidates to be fully vaccinated and provide proof of vaccination status

Remote interviewers must have home wireless internet Download speeds of 50 Mbps or better

Remote interviewers must have a private space to conduct interviews

Call Center experience a plus
Additional Information:

Training:
All training is paid

Schedule:
Interviewers will work a minimum of 20 hours per week, with the opportunity to work up to 40 hours a week

Interviewers will be required to work at least 1 weekend shift (Friday, Saturday, or Sunday) each week

Typical Available shifts windows are:
Monday – Friday: 3:00 PM – 9:00 PM (ET)

Saturday: 12:00 PM – 6:00 PM (ET)

Sunday: 3:00 PM – 9:00 PM (ET)
Physical Requirements:

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to sit for hours calling and interviewing respondents

Ability to read, speak, and write in English clearly

Ability to speak clearly and document responses accurately using electronic systems to be made available to you

About Headway
– Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions.

Passionate about our work and dedicated to our clients, we are committed to exceeding expectations in the human capital service sector.

To learn more about us visit: www.headwaywfs.com

Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status.

In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs and benefits.

H.S.

Diploma plus 4 years of experience Possesses a complete understanding of the general requirements of CATI (Computer Assisted Telephone Interviewing) Data collection practices The ability to speak with respondents using a headset and a keyboard or mouse to record responses Exceptional reading, verbal, and listening skills with the ability to multi-task Good working knowledge of computers Strong typing skills Positive and self-motivated demeanor This position requires candidates to be fully vaccinated and provide proof of vaccination status Remote interviewers must have home wireless internet Download speeds of 50 Mbps or better Remote interviewers must have a private space to conduct interviews Call Center experience a plus