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Resource WFM Analyst I/II

Anthem, Inc

This is a Full-time position in Lexington, KY posted April 1, 2021.

Description SHIFT: Day JobSCHEDULE: Full-timeYour Talent.

Our Vision.

At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities.

Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America’s leading health benefits companies and a Fortune Top 50 Company.Responsible for all of the duties of a Resource WFM Analyst I, as well as performing real-time analysis and scheduling functions determined by current business need.Primary duties may include, but are not limited to:+ Gathers data and structures reporting to service business needs.+ Completes full root-cause analysis on inventory issues and develops action plan.+ Designs and manages staff scheduling system.+ Creates and implements inventory reduction plans.+ Establishes a set of scheduling resources and monitoring systems to manage schedule administration, communication, and track performance.+ Empowers processing teams through training and knowledge sharing.Qualifications + Requires a BA/BS in Business, Statistics or a related field; 2 years of experience in operations, inventory management, or scheduling and forecasting in a claims or call center environment; or any combination of education and experience, which would provide an equivalent background.We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.Anthem, Inc.

is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity.

To learn more about our company and apply, please visit us at

An Equal Opportunity Employer/Disability/Veteran.REQNUMBER: PS46987-Kentucky