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Support Services Representative

The Sire Hotel Lexington, Tapestry

This is a Full-time position in Lexington, KY posted April 27, 2022.

The Sire Hotel is looking to hire for their Support Services position. This person shares the responsibility for all guests first impression of the property while offering direction and assistance with their needs.Responsibilities:• Ensures a positive “guest first” attitude among team members and provides a friendly guest contact experience• Ensures good safety practices of employees and guests throughout the hotel, assisting in the maintenance of proper emergency and security procedures• Monitors parking lot for assurance of use by hotel and restaurant guests only and takes necessary actions to maintain a lot• Loading and unloading luggage carts or vehicles as needed• Escort guest/baggage to room as needed• Provides recommendations for local dining and activities to guests• Cleans any area anytime when directed• Assists with proper maintenance and repair if needed• Works harmoniously and professionally with the front desk to ensure all daily tasks and guest requests are completedQualifications:• High school graduate or equivalent preferred• Must have a professional appearance and communication skills.• Must have a flexible schedule to include weekends and holidays• Must be able to stand/walk for 6-8 hours• Must be able to exert up to 100 pounds of force occasionally; must be able to lift 50 pounds to lift push or pull objects frequentlyAbout Company: Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.