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Server Support

Tupelo Honey

This is a Full-time position in Lexington, KY posted July 27, 2022.

The Server Support position with Tupelo Honey provides exceptional service to create an unforgettable dining experience for all of our guests Server Support will focus on keeping the restaurant and dining room clean, safe, and will work closely with team members to ensure food and drinks are delivered quickly to the guest, and all guests requests are responded to promptly and correctly.

Server Support will assist with the responsibilities in both front and back of house operations and help expedite work.

The ideal candidate will possess a pleasing personality, previous food and beverage knowledge and outstanding guest service skills Benefits include:
• Industry-leading compensation.

• Quarterly profit-sharing bonus program.

• Best-in-class employee and family health care
• Tenure-based employment incentives
• Life, Dental, Vision, Disability benefit options
• Work-life balance with options for vacation and sick time
• Employee phantom-share stock options
• Fast-growth company with advancement opportunities ESSENTIAL DUTIES AND PRIMARY RESPONSIBILITIES
• Treat all guests as valued.

• Execute all directives from management throughout shift.

• Own the requirement of a clean and efficient dining area, including: bringing food to tables, cleaning tables, assisting servers with guest inquiries and taking/preparing drink orders.

• Create a warm and welcoming gathering environment that is clean and comfortable for our guests, including: clean waiting areas, clean restroom facilities, clean expo stations, clean and well-maintained floors, and clean exterior and patio areas.

• A cultural champion capable of building morale and teamwork, willing to do all tasks as designed by manager on duty.

• Drive standards and works to ensure each shift is efficient and focused on creating the ultimate guest experience.

• Clear tables after guests.

Take tableware to dishroom and place silverware, dishes, glassware, etc.

in appropriate areas for washing.

• Between seatings promptly clean table tops, chairs and booths.

Check floor and clean as required.

Reset and arrange tabletop.

Communicate with other employees while resetting tables in order to keep seating new tables quickly and efficiently.

• Respond appropriately to guest requests.

Communicate guest requests to server as needed.

• Communicate with server and hostess to assure efficient seating, table utilization and customer service.

• Deliver food as needed throughout the shift.

• Keep beer, wine, liquor and beverages stocked during and after service.

• Thank guests as they are leaving.

QUALIFICATIONS
• Previous restaurant experience preferred, but not required.

• Must be 16 years of age or older.

• Be able to communicate and understand the predominant language(s) of our guests.

• Be able to work in a standing position for long periods of time (up to 8 hours).

• Be able to safely lift and easily maneuver plates of food, glass racks and ice buckets frequently weighing up to 40 pounds.

• Be able to function at an exceptional standard in a high volume environment.

REQUIREMENTS
• Be able to work in a standing position for long periods of time.

• Be able to reach, bend, stoop and frequently lift up to 50 pounds.

• Must be able to communicate clearly with managers, kitchen and dining room personnel.

• Must have schedule flexibility to cover all meal periods as needed.

• Must be able to move and process information quickly.