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FT Customer Service Representative – Work From Home

Grail

This is a Full-time position in Lexington, KY posted April 28, 2022.

(Call Center / Remote)
– Anywhere in U.S.

/ Competitive Pay / Shift: 5a-1:30p PST
– As a Customer Service Rep you’ll: Respond to inbound communication within GRAIL’s customer call center environment; Demonstrate ownership of each customer interaction, seeing all cases through to completion; Accurately document all interactions with customers in GRAIL’s customer relationship management (CRM) software; Enter and qualify customer and patient information into GRAIL’s laboratory information management system (LIMS); Remain composed in conflict situations and escalate issues when appropriate…Hiring Fast ((