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Customer Service Rep- Lexington

The Hertz Corporation

This is a Full-time position in Lexington, KY posted May 2, 2021.

General ResponsibilitiesDo you enjoy working in a customer service role? Are you looking for a dynamic and growing organization that will both challenge and reward you? If so, then this role is for youThe primary function of the Customer Service Representative (Platinum Greeter role) is to provide world class service to Hertz Platinum customers by providing helpful, courteous, and quality service.Responding to customer inquiries.Adherence to all company policies and procedures.Providing directions in a courteous and expeditious manner.A commitment to continuous improvement in an ever-changing industry.Related duties as required.Essential RequirementsFluency in EnglishFlexibility to work days, nights, weekends, and holidaysComputer literate2-3 years of customer service and sales experience, preferably in the car rental or tourism industriesAbility to work in a fast paced environment with a variety of tasksAbility to demonstrate professionalism, enthusiasm, and outstanding communication skillsComputer literatePhysical Requirements:Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, typing, filing, seeing, reading and the ability to use a computer, telephone, calculator, copy machine and fax machine.o Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.o Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.