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Operations Administrative Assistant/Front Desk- NAI Isaac

Hanna Resource Group

This is a Full-time position in Lexington, KY posted April 19, 2021.

Hanna Resource Group is searching for a Operations Administrative Assistant/Front Desk for NAI Isaac, a Lexington, Kentucky-based firm.

This firm has been providing full-service commercial real estate brokerage and property management services in the Central Kentucky Market since 1987 and prides themselves on being relationship-oriented, performance-driven, and committed to providing clients with an extraordinary level of service.

Clients include developers, private investors, corporations, institutions, and REITs. NAI Isaac offers a competitive salary based on experience level and a full range of benefits including health insurance, life insurance, 401k, long and short-term disability, paid time off, and half-day Fridays.JOB SUMMARYThe Operations Administrative Assistant/Front Desk is responsible for providing optimal customer service to all clients, prospects, tenants, vendors and guests of NAI Isaac.ESSENTIAL FUNCTIONS* Primarily responsible for phone system administration, including answering all incoming phone calls, directing calls to agents/staff, general voicemail operation and message forwarding, etc.

* Manages constant front desk coverage in order to meet and greet visitors of NAI Isaac* Arranges appointments for office personnel, greeting and seating meeting attendees upon their arrival to the office in a courteous and professional manner* Responsible for tracking employee/agent attendance for use in office / visitor screening* Receives and processes all incoming mail, per established protocols* Logs all incoming monies throughout the day per established procedure* Distributes incoming faxes to correct agents/staff; Sends faxes whenever necessary* Coordinates the management of managed property lease file system* Facilitates the tenant insurance process including tracking and documenting forms, expiration dates, renewals, etc.

* Facilitates property insurance process including receiving and documenting policies, tracking expirations, and submitting monthly reports to accounting* Facilitates vendor registration and insurance process, such as ensuring registration packets are updated, tracking W-9s, and documenting property insurance policies* Performs other duties as assignedKNOWLEDGE, SKILLS, & ABILITIES* Knowledge of standard professional office practices and procedures* Knowledge of grammatical standards and the ability to adhere to those standards* Possesses skills in operating various office equipment such as: copy machine, facsimile machine, postage machine and telephone system* Ability to communicate, both verbally and in writing, with business contacts in a courteous and professional manner* Ability to organize, prioritize, and complete multiple projects in a detail-oriented manner* Attention to detail is essential with all tasks and responsibilities* Possesses solid computer skills, specifically Microsoft Excel and WordEXPERIENCE* One (1) year professional assistant experience preferred* Previous experience working in a professional office setting preferred* Previous experience using a multiline phone system preferredEDUCATION, TRAINING, AND CERTIFICATIONS* High school diploma or GED required.