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Patient Financial Advocate

Firstsource Solution USA

This is a Full-time position in Lexington, KY posted November 24, 2021.

Patient Financial Advocate
Lexington, KY
Hours; Monday
– Friday; 8:00 am
– 4:30 pm

$1,000 Sign on Bonus
The Onsite Representative is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER.
This includes providing information and reports to client contact(s), keeping them current on our progress.
Review the hospital census to identify self-pay patients on a daily basis.
Screen those patients who are in-house and are designated self-pay for state, county and/or Federal eligibility assistance programs.
Begin the application process when possible.
Identify specific patient needs and direct them to the appropriate agency for assistance.
Introduce the patients to First source’s services and inform them that we will be contacting them on a regular basis about their progress.
Provide transition for the Patient Account Representatives to develop a positive relationship with the patient.
Legibly record all patient information on the designated in house screening sheet.
Document the results of the screening in the hospital computer system.
Inform the designated hospital employee(s) of the availability of assistance for each patient in a timely manner.
Identify out-patient accounts from the census that are designated as self-pay.
Print a ledger for each outpatient account identified as self-pay.
Make an attempt to reach the patient by telephone.
Outside field work as required.
Document out-patient accounts when accepted in the hospital system.
Benefits; Medical, Dental, Vision, 401k

Job Type: Full-time

Pay: $13.78
– $17.43 per hour

8 hour shift